FAQ

For Inshore Fishing charters with a Ka’anapali beach pick up we look for you in the sand on the beach fronting Whalers Shopping Village or 2435 Kaa’anapali parkway, Lahaina, HI.,96761 specifically fronting Leilani’s Restaurant( Look for the yellow inflatable or zodiak boat) GPS Address here:  in the sand fronting Leilani’s

For share charters we cap capacity at 8 passengers. For private charters up to 12 passengers.

We offer Hawaii Resident, Military, First Responders, Senior Citizens, Nurses, Teachers and AAA discounts.

To receive a discount, book online and show your credentials at time of check in and we will credit back your reservation.

If you are booking for multiple families separately we recommend calling in your booking to ensure you are on the same boat or reaching out to our staff after your web booking so we can link your groups reservations.

Prices are per person whether flying alone, tandem, or triple. So book for the total number of people in your party and then advise the captain of how you’d like to fly on board. The minimum weight to fly alone is 160 pounds (73 kilos). Maximum weight for tandems and triples is 450 pounds (204 kilos). Tandems and triples get more time in the air!

We do not have a wheelchair ramp on board. However, we do our best to accommodate guests of all physical abilities so please call our office to discuss the needs of your party.

We do not have restrooms on board our boat.

UFO Parasail has always been proud to be a family-oriented activity. Minimum age to parasail, or ride on the boat as a paying observer, is 5 years old. All minors under the age of 18 must have a parent or legal guardian sign consent forms at check-in for this activity.

Minimum weight to fly alone is 160 pounds (73 kilograms). Maximum weight for tandems or triples is 450 pounds (204 kilograms). The captain can increase or decrease these limits at their sole discretion based on safety, wind and sea conditions.

Our website reflects real-time availability and we take same day bookings. However we recommend booking a week to a few days in advance during peak season to ensure you get the tour time you’d like.

Safety is our number one priority so if our captain decides the weather is unsafe to fly we would reach out and offer you the option to refund or reschedule.

We currently only offer our 1200ft Out Of This World parasail ride. If you would like to go less high feel free to ask the captain on board and we will do our best to accommodate your requests dependent on weather and sea conditions.

Customers will receive a full refund with 24 hours notice of cancellation. Groups of 8 or more will receive a full refund with 48 hours notice of cancellation. For groups of 8 or more payment in full is required before the 48 hour cancellation period. Customers will also receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone or text 808-661-7836 to inquire about a cancellation. No-shows will be charged the full price.

We typically have great weather all day here in Hawaii but sometimes the trade winds pick up later in the afternoon. We recommend booking earlier in the day for best chances of good weather.

The parasail boat trip is roughly 45-60 minutes from shore to shore. Length of tour is dependent on where we are flying and the number of guests on board.

You are welcome to bring your own equipment at your own risk. If you love it and can’t lose it we recommend you don’t bring it up in the air with you. We do offer a full service photo package to capture your adventure if you prefer to leave your electronics safely on board or on land.

Pricing is the same regardless of age.

Thank you for your service to our community! We currently offer Hawaii Resident, Military, First Responders, Senior Citizen, Nurses, Teachers and AAA discounts.

Customers will receive a full refund with 24 hours notice of cancellation. Groups of 8 or more will receive a full refund with 48 hours notice of cancellation. For groups of 8 or more payment in full is required before the 48 hour cancellation period. Customers will also receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone or text 808-661-7836 to inquire about a cancellation. No-shows will be charged the full price.

UFO parasail does not pair guests from different parties together. If you are under 160lbs (73 kg) we recommend finding someone to come out parasailing with you or checking out one of our fishing trips!

If your children are under 18yrs you will need to sign a waiver for them prior to check in and the primary card holder will need to show ID to match the card on file prior to sending them out. Our staff reserve the right to refuse children going out alone based on age and circumstance.

Yes, we just ask that you give us as much notice as possible and we will happily refund or reschedule your tour.

No, in Maui we depart and return from Ka’anapali beach and on Hawaii Island we depart and return to the Kailua Pier.

Minimum age to parasail, or ride on the boat as a paying observer, is 5 years old.

We do dry take-off and landings, however you may get dipped and get your feet wet by your request only. Dipping is at the sole discretion of captain for safety based on wind and sea conditions. The 1,200′ flight does include an optional simulated free fall where the boat speed is decreased so the participant can experience a parachute descent similar to jumping from a plane but stops short of contact with the water.

You do not need to know how to swim to be able to parasail.

We suggest you wear clothes that you are comfortable in at the beach and shoes won’t matter because you leave them on the beach at our umbrella on Maui or on the boat in Kona.

We can take up to 3 passengers in the chute at a time with a maximum combined weight of 450lbs.

Observers can definitely upgrade on board. And if someone who is supposed to fly decides not to we will happily refund that guest down to our observer rate.

We only offer our Hawaii discount to customers who can show a Valid Hawaii State ID or Drivers license at check in. We do not honor any discounts w/ any other form of residency.

We offer 15% on parties of 8 or more. Please call our office to receive this discount.

Definitely! Parasailing with UFO Parasail in Hawaii is safe and easy. We review the safety procedures and equipment in detail at the beginning of your flight. We also have videos online which illustrate take offs and landings and show you where the safety equipment is. We recommend viewing them before your adventure.

Our bottom fishing in calm nearshore waters of depths to 200 ft using cut squid strips, yields fish groups Papio, Uku, Goatfish, Nabetta, Taape.

We sell logo wear out on our boats. We offer long sleeve and short sleeve t-shirts as well as women’s tank tops and hats. Product descriptions and prices are available on board or on the Logo Wear page.

Yes. The cost for non-flying observers is $79+tax. There is a maximum of 6 or 12 passengers per boat depending on vessel including flyers and non-flyers. Upgrades are available with payment on board should an observer change his/her mind and decide to parasail!

Get photo memories of your experience with our $29+tax Digital Photo package. We use a Nikon D3500 camera utilizing a high res 50-300mm zoom lens. We take 30+ photos of your group for you to choose the 6 quality memories of each flight. This personal photo link is available to purchase when booking seats online or onboard before your flight. Let us know if we can add that to your booking. You will receive the text link to access and download your photos online, at the end of charter! We suggest you use your video or phone camera for onboard close ups of the boat action.

Call our UFO office at 1-800-359-4836. You may also book online directly through our website ufoparasail.com

Yes, all participants on our boat regardless of whether they parasail or ride along in the boat are required to sign a liability waiver.

Unfortunately, no. Our boats are fast, bumpy and there may be sudden throttle adjustments. The safety of you and your baby is our primary concern. We hope you will come out with us another time.